The In Home Supportive Services program (IHSS)
The In-Home Supportive Services program (IHSS) allows low-income elderly, blind or disabled people to hire someone to help them with housework, meal preparation, and personal care. With help, people who receive IHSS can remain safely in their own home and do not need to move into a care facility or institution.
The IHSS program is supported by federal and state funds. These funds are used to pay homecare providers to provide specific services. These services are authorized by the county for someone they determine is eligible to receive IHSS. The consumer (also called recipient or client) chooses the care provider, supervises the provider's work, defines how tasks will be done, and can terminate the provider if they wish. The IHSS consumer signs the care provider's timesheet twice a month, and the paycheck comes from the State.
IHSS pays providers to provide personal care, such as feeding and bathing; household tasks such as laundry, shopping, meal preparation and light housecleaning; transportation; protective supervision; and certain paramedical services ordered by a physician.
The IHSS Registry Services
The Community Services Council (CSC) , under contract to the Public Authority, offers the following services:
• They maintain a homecare provider Registry to help consumers find a suitable provider
• They recruit, investigate backgrounds and qualify individuals who wish to be listed on the provider Registry
• Through a refined computer program, consumers are matched with providers according to needs and abilities
• They provide orientations and training to qualified providers
• They coordinate services with IHSS and county caseworkers
If you would like information on the IHSS Registry Services, call the CSC at (530) 926-5927
How the IHSS Registry Works
The IHSS Registry maintains a computerized referral list of homecare providers for IHSS consumers who want to hire someone to provide them with their approved IHSS service needs.
Potential providers are required to attend an orientation meeting after completion of an application process that includes providing references and giving permission for the Registry to check references, work history and conduct a criminal background check.
Registry staff reviews the applications of potential providers and check backgrounds and references. They enter this information into a computerized program that matches IHSS consumers with providers. The program searches through provider and consumer information and assembles possible matches. Generally, the Registry then mails the consumers the names and contact numbers for several providers who meet the consumers' specific service needs and preferences. Referrals are based on geographic location, language, service needs, and provider skills.
IHSS consumers call, interview, and hire the provider of their choice. The Registry does not hire or recommend providers; it only serves as a referral service.